Privacy Policy

OpenSilla LLC (“OpenSilla”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the OpenSilla mobile application (“App”) and related services.

OpenSilla is a platform connecting salon owners and beauty professionals, enabling flexible workspace rentals and salon space listings. By using the App, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to operate the App and improve user experience.

1.1 Information You Provide

• Full name
• Email address
• Mobile phone number
• Profile picture (for identity display within the App)
• Account role (Salon Owner or Artist)

This information is used solely to identify users and enable platform functionality.

1.2 Payment Information

All payments are processed securely by Stripe, Inc. OpenSilla does not collect or store bank details or card information.

• Transaction references
• Payment status (successful, failed, refunded)
• Payment history for user visibility

1.3 Location Information

The App may request access to your location to display nearby salon spaces and improve search relevance. Location data is used in real time and is not stored.

1.4 Automatically Collected Information

• Device type and operating system
• App usage data
• Crash logs and diagnostic information

2. How We Collect Information

Information is collected through user input during registration, profile setup, and in-app interactions. We do not collect personal data without your knowledge.

3. How We Use Your Information

• Create and manage user accounts
• Enable listings and workspace rentals
• Process and track payments
• Improve App functionality
• Provide customer support
• Comply with legal requirements

4. Data Storage and Retention

User data is stored securely using industry-standard practices. Personal data is retained while the account is active.

Upon account deletion, personal data is permanently removed unless retention is required by law.

Account Deletion:
🔗 https://opensilla.com/delete-account-data-request/

5. Data Sharing and Disclosure

We do not sell or rent personal information. Data may be shared only with:

• Stripe for payment processing
• Trusted service providers
• Legal authorities when required by law

6. Data Security

We implement appropriate security measures to protect user data. However, no digital system can guarantee absolute security.

7. Your Rights

• Access your personal data
• Update or correct information
• Request account and data deletion
• Withdraw consent where applicable

Requests can be made via the App or by email: support@opensilla.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App and on our website.

9. Contact Us

OpenSilla LLC
Email: support@opensilla.com
Website: https://opensilla.com/